So I went into the rink for a lesson on public. I was there a little early and there was no line, so I plopped my skate bag on the counter and started digging around for my 'frequent flyer' card.
"Well," I started muttering to Isabel the cashier, "Here's my toothbrush, and pen, and earphones, and advil and pepto.."
"You need a new card." Isabel said, "You're due."
I found my card in its case. "Oh, yes, you're right, I need a new card."
Yes, the staff knows me so well, they know when I need a card before I do. How this works, I have no idea. The cards are marked with a pen, so there's no computer tracking. Apparently, Isabel remembers when I get to the next to last public and remembers it until I come back again a week later.
Hundreds of people a week and she remembers that I'll need a new card at my next visit.
Yes, that's just one of the marks of being a regular.
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| "See, you need to renew your public skate card." |
When do you know you've reached "regular" status?
It's like walking into the Cheers pub, where everyone knows your name.
'Cause not only do they know your name, they know your boot problems, test level, coach, car, boot bag, jacket, injury history and can tell at a glance if you've been practicing!
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| Hope you're having a happy holiday! |